“What is CRM and How it Can Help Your Business Grow: A Comprehensive Guide” Introduction: Customer relationship management (CRM) is a technology-driven strategy that companies use to manage interactions with customers, clients, and sales prospects. It enables businesses to effectively manage their interactions and relationships with customers and clients, resulting in improved customer satisfaction and…
What is ERP? ERP stands for Enterprise Resource Planning and is a software system that helps businesses manage their day-to-day operations, including accounting, human resources, procurement, customer relationship management, and supply chain management. What are the benefits of using ERP? What are the common features of ERP systems? What industries can benefit from ERP? ERP…
Who would think of making a Mezzanine website? Yes… you and me haha. Well, we got into the madness of looking for an Open Source that works great, is adaptable and scalable over time. Plus, it’s easy to use and a good interface. But you already know all that… what are you looking for is…
Nowadays, more men than women hold web development positions. I’ll explain why a female presence in the field is crucial. According to statista.com, their latest survey on “Gender distribution of software developers worldwide” shows a significant gender gap, with 91.67% being men and only 5.31% women. This imbalance is especially noticeable in university settings, where…
A client told me this week: “That’s why I like working with you…because you are concerned about the website and take care of fixing or improving what is necessary” Those are phrases that brighten anyone’s day. The websites we make, and everything we do, we do with a lot of love. If you’ve made a website, eventually,…
Social media has become a priority in our lives; with these we can spend our time watching memes, videos, information about what is happening in the world, communicate with other people, and endless other things. Companies are not far behind in these communication processes, and we have had to learn about and grow in that…
When writing an article for our Blog, we must take into account the factors that directly affect its positioning and thus be able to treat them. When it comes to writing an article, we must first do a quick search for the topic to be written, this in order to observe how visitors search for…
We all know it’s important to center our companies around our customers and not have a vision of selling the product it is necessary we adapt to their needs and as a company has a sense of purpose. Which is the case of Blackberry that wasn’t able to adapt its products to the customer’s need….
When we started Unplug Studio we encountered the wonders of building a company centered around its users and clients. Applying such knowledge, we decided to focus on constructing our CX (customer experience). What is customer experience? It involves every moment a customer interacts with your brand/ company, these moments are also known as touchpoints in…